Privacy notice

Updated 5 October 2026.

Recipe Club and chef messages

We store your recipe plan preference, paid access periods, delivered recipe collections and delivery status. Private chef conversations are visible to you and our authorised team. Recipe collections are also sent through Resend to your account email.

Account emails

When you register, we send you a welcome email with your first-order offer, and notify our business inbox that you joined. We use Resend for delivery and keep delivery status records so failed messages can be retried.

Contact enquiries

When you use our contact form, your name, email address, subject and message are sent through Resend to our business inbox so we can reply. We use hashed rate-limit identifiers to help prevent spam. Please do not include passwords or payment details.

What your account stores

Bake at Home Club stores your name, email address, a securely hashed password, your account creation date, and the date you accepted this notice. Your password is never stored in readable form.

Why we use it

These details let you create an account, sign in and manage your profile. Registration does not start a paid subscription. We do not collect card details on this site at present.

Cookies and hosting

An essential secure session cookie keeps you signed in for up to seven days. Hosting is provided through Sites, using OpenAI and Cloudflare infrastructure. The site also loads fonts from Google Fonts. Access to this private site is managed separately by its hosting platform.

Cookie Points, Cookie Cash and referrals

Your account stores a personal referral code, any referral relationship, confirmed paid-order references, subscription-month point awards, Cookie Cash conversions and spends, and complimentary-box rewards. These records let us calculate your rewards and prevent duplicate credits. Referrers see referral counts, not their friends’ names, emails or order details.

Customer reviews

If you submit a review, we store your account reference, chosen display name, rating, message, submission date and moderation status. Reviews are hidden until approved by the owner. Only approved display names, ratings and messages appear on the storefront; account emails remain private. Contact eat@bakeathomeclub.com to request removal.

Box preferences

When you choose to save a subscription plan, we store your selected product, quantities, flavours, delivery rhythm, one-off or repeating extras and any product-specific ingredient or dietary requests. Ingredient requests may include information about allergies; provide only details needed for your product review. We use these choices to manage your plan and review suitability. Saving a plan does not place an order or take payment. You can edit your saved choices in your account. Once checkout opens, Stripe will handle payment details; we store Stripe references and subscription/payment status rather than card numbers.

Account security and contact

Account pages are available only after sign-in. Name and email details are not shared with other customer accounts. This private version does not send verification or password-reset emails. Keep your password securely. For account support or questions about your personal information, email eat@bakeathomeclub.com.